Ratings & Reviews

Overall Rating

5
(190 reviews)
91.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Rae L. - |Recommended: NoDO NOT MOVE HERE
response from property -Thank you for taking the time to review our community. We would love the opportunity to discuss any concerns in a non public forum. If you are willing to speak with us please send your contact information to manager@towersmercercrossing.com. We look forward to speaking with you soon.
submitted by John E. - |Recommended: YesAmazing — Found a great place to call home with a wonderfully friendly staff So thankful for Vinny and Will for all of the assistance
response from property -John, Thank you so much for the review! We are so glad that our staff has been so kind and able to assist you with whatever you may need. We are always here for our residents if they need questions answered or getting an issue resolved. Warm regards, The Towers at Mercer Crossing Management Team
submitted by Pricilla C. - |Recommended: YesGreat Community — It’s been about a month of living here and I have no complaints
response from property -Thank you for you review. We're happy to hear you don't have any complaints about living at our community. We work hard to provide a good community for our residents to live in. If you have any additional feedback please feel free to contact us. - The Towers at Mercer Crossing Management Team
submitted by Jerome - |Recommended: YesNew resident. The move in process was smooth and accommodating. Katrina was delightful to communicate and coordinate with during the lease and move in process. She kept me informed every step of the way. The staff overall is a very bright spot for the apartment community and really sets it apart from other locations. The building is well maintained with excellent amenities and location.
response from property -Thank you for taking the time to post your review Jerome! We're very glad that you had a positive experience with our off staff, and that we were able to make your move-in stress free, (shout out to Katrina!). We're also thrilled to hear that you've enjoyed your new home and our amenities as well! We pride ourselves on providing our residents with superior customer service and quality features in our apartments and community. Please let us know how we can continuously improve by contacting us at leasing@towersmercercrossing.com. Thank you! With gratitude, The Towers at Mercer Crossing Management Team
submitted by Osmanis M. - |Recommended: YesMuy buen tratado el personal muy bueno en especial KATRINA muy amable.
response from property -Osmanis, WOW!! Thank you so much for the amazing review! We appreciate you so much! Your Friends at The Towers at Mercer Crossing
submitted by Yanet O. - |Recommended: YesGracias — Gracias 🙂
response from property -Hello, Yanet Thank you for taking the time to leave a rating for us. We are glad things seem to be going well for you. Please let us know if there is anything we can help you with in the future. Warmest Regards, The Tower at Mercer Crossing Management Team
submitted by Lewis M. - |Recommended: YesThe Mercers At Tower Crossing — I am very Appreciative of Vinny and Adriana in securing an apartment for me. Both were awesome and very kind You have a beautiful complex with amazing amenities. Thank you
response from property -Thank you for your kind words! We're so glad that Vinny and Adriana were such a big help! Please feel free to stop by the main office or give us a call to let us know how we can continuously improve our community. Best, The Towers at Mercer Crossing Management Team
submitted by Vasti C. - |Recommended: YesNa — Na
response from property -Thank you for taking the time to rate us! Please feel free to stop by the main office or give us a call to let us know how we can continuously improve our community. Best The Towers at Mercer Crossing Management Team
submitted by Barry S. - |Recommended: YesJust Moved In — I like the way the model home is decorated, I’m going to do my apartment the same exact way Vinny was helpful and professional during the whole process. I don’t have a review on maintenance at this time.
response from property -Thank you so much for leaving this review for others to see. We truly appreciate it. We strive to earn these stars. Were so glad you are here staying with us. Please feel free to give us a call and let us know more, (469) 382-2602. Best wishes, the Towers at Mercer Crossing team.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Towers at Mercer Crossing, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Towers at Mercer Crossing, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose