Ratings & Reviews

Overall Rating

4
(101 reviews)
92.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by William D. - |Recommended: YesGreat Property — This a great property and a great community to be apart of.
response from property -Thank you for taking time to post this review. We are pleased to bring you a positive living experience. We appreciate your feedback and are happy to have you as a part of our community. Warmest Regards, The Towers at Mercer Crossing
submitted by Agrestine N. - |Recommended: YesA Great Place To Call Home — The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise. The grounds and facilities are kept clean every day by friendly courteous workers. The pool area is lovely. I love the convenience of the elevator. It is a beautiful neighborhood.
submitted by Winfred B. - |Recommended: YesWe Like It — We like the property because of the quiet neighbors, easy to access covered parking, and well lit parking garage. Grounds are kept up well. Amenities used so far have been nice. Would like to see the fitness facility reopened soon. Need to put speed markers in the garage. Too many times, people are driving too fast in the parking garage. I was almost hit via my car and had to jump out of the way while walking to the elevator.
response from property -Winfred! We're glad to hear that you've enjoyed your home, from the peace and quiet to the well kept grounds. We'd love to help resolve the parking lot speed limit issue and are open to suggestions. Please give us a call at (469) 382-2602 if you would like to discuss the matter in detail. Have a great day! -The Towers at Mercer Crossing Management Team
submitted by Kerri H. - |Recommended: YesPretty Great — We can hear our upstairs neighbors walking around and can hear their washing machine, dryer, and dish washer whenever they run it. There isn’t as much parking as I thought there would be. We aren’t allowed to park on the side streets, so that forces everyone to park in the garage. Besides those two things, this is hands down the best apartment I’ve ever lived in and would definitely recommend to others
response from property -Thank you for taking time to post a review for us Kerri. We are very happy to hear that other than a few noise issues and parking complaints you enjoy living in our community! At The Towers at Mercer Crossing we work to keep our communities peaceful and free of disturbances. We would love to hear your feedback, and discuss what we can do to help, please reach out to our office to do so. - The Towers at Mercer Crossing Management
submitted by Jeffrey B. - |Recommended: YesLove The Cleanliness Of The Property — Hats off to Katrina she is by far the most professional leasing agent I've ever met. Love my apartment and the amenities that come with it..
response from property -Hi, Jeffrey. Thank you for your review. Our staff strives to provide and create a friendly atmosphere and we're happy to hear that Katrina was able to do just that. She is a wonderful employee. Please let us know how we can assist you in the future. Warmest Regards, - The Towers at Mercer Crossing Management Team.
submitted by D A. - |Recommended: YesNice Friendly Community Vibe — Fun, exciting and clean.
response from property -Thank you for taking time to post this review. We are so happy to offer you a 5-star living experience. We value you as a part of our community and greatly appreciate your feedback. Warmest Regards, The Towers at Mercer Crossing
submitted by Genat T. - |Recommended: YesGreat Property — Great new construction property. Great accommodations and management. Lovely interior, great parking
response from property -Genat, Wow - thank you for the shout out and the 5-star rating! We look forward to having you as a long-term resident! If there is anything you need, please do not hesitate to reach out. Sincerely, Your Towers Mercer Crossing Team
submitted by Kaylea B. - |Recommended: YesIt's Great Pretty, Clean, And Comfortable. — Everyone was so kind and helpful throughout my move in process and the amenities are amazing It's a quality apartment at a very fair price.
response from property -Thanks for your time, Kaylea. We are happy to know that our team was so helpful with your move-in. Looking forward to you joining our community, The Towers at Mercer Crossing Management Team.
submitted by Edward P. - |Recommended: YesAstonishing — This property is amazing. Leasing profession KATRINA help me get my new home secure. Helping a tragic situation through my divorce. Thank You KATRINA.
response from property -Thank you for taking time to post this review. We are so happy we could help you during this time. We are pleased to offer you a 5-star experience and value you as a part of our community. Warmest Regards, The Towers at Mercer Crossing
submitted by Sneha M. - |Recommended: YesModern Upscale — quick and easy - staff was very pleasant
response from property -Thank you for leaving us a review! We are glad you are enjoying our community. We pride ourselves on our great staffing. If you have any other feedback, please contact us. Thanks again! - The Towers at Mercer Crossing
submitted by Joe L. - |Recommended: YesBeautiful Amazing — Like living in. A movie
response from property -Thank you for your feedback. We love hearing that you feel like living here at The Towers at Mercer Crossing is like living in a movie. Our team works extremely hard to Provide the best experience for our residents. -The Towers at Mercer Crossing Management Team.
submitted by Micah L. - |Recommended: YesJust Moved In — It's been about a week since I moved in and it has been great. We did have a few hiccups with the smart keys but everyone was willing to help us out when moving in. The apartment complex is beautiful and the layout is great, the bedrooms are huge You cannot hear your neighbors which is great. Moreover the staff is great and maintenance is quick.
response from property -Thank you for taking time to post this review. We are pleased to bring you a positive living experience. We appreciate your feedback and value you as a part of our community. Warmest Regards, The Towers at Mercer Crossing
submitted by John W. - |Recommended: YesReally Impressed With Staff And The Towers Complex. — The leasing team was very attentive. In particular, Katrina was very attentive, returned calls promptly, answered all questions and made sure keys were available first thing day one. Property is very convenient to Las Colinas. The pool is great and because I have dogs the walking path immediately across the street from the complex is a wonderful extra.
response from property -Thank you for taking time to post this review. We appreciate your feedback and are so pleased to hear about your positive living experience with us. We value you as a part of our community. Warmest Regards, The Towers of Mercer Crossing
submitted by Sankirth B. - |Recommended: YesApartment 9209 — I will recommend them. But the only problem here is the delivery.
response from property -Hi, Sankirth. Thank you for taking the time to express your concerns. Please reach out to us directly so we can discuss the issues further. We are here for our residents and would like to understand what the problems may be. Warmest Regards, - The Towers at Mercer Crossing Management Team.
submitted by Barbara M. - |Recommended: YesProperty Is Very Nice And Is Well Maintained — Just moved in, but the neighbors seem to be very friendly.. Parked may be an issue once the property is at capacity.
response from property -Thank you for leaving us a review Barbara! We are glad you are enjoying our community. We pride ourselves on our great neighborhood, we are happy to hear you are loving it as well. We are always looking for ways to improve so please reach out if you have any input. Thanks again! -The Towers at Mercer Crossing Management Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Towers at Mercer Crossing", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Towers at Mercer Crossing", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose