Ratings & Reviews

Overall Rating

4
(110 reviews)
90.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Genat T. - |Recommended: YesGreat Property — Great new construction property. Great accommodations and management. Lovely interior, great parking
response from property -Genat, Wow - thank you for the shout out and the 5-star rating! We look forward to having you as a long-term resident! If there is anything you need, please do not hesitate to reach out. Sincerely, Your Towers Mercer Crossing Team
submitted by Kaylea B. - |Recommended: YesIt's Great Pretty, Clean, And Comfortable. — Everyone was so kind and helpful throughout my move in process and the amenities are amazing It's a quality apartment at a very fair price.
response from property -Thanks for your time, Kaylea. We are happy to know that our team was so helpful with your move-in. Looking forward to you joining our community, The Towers at Mercer Crossing Management Team.
submitted by Edward P. - |Recommended: YesAstonishing — This property is amazing. Leasing profession KATRINA help me get my new home secure. Helping a tragic situation through my divorce. Thank You KATRINA.
response from property -Thank you for taking time to post this review. We are so happy we could help you during this time. We are pleased to offer you a 5-star experience and value you as a part of our community. Warmest Regards, The Towers at Mercer Crossing
submitted by Sneha M. - |Recommended: YesModern Upscale — quick and easy - staff was very pleasant
response from property -Thank you for leaving us a review! We are glad you are enjoying our community. We pride ourselves on our great staffing. If you have any other feedback, please contact us. Thanks again! - The Towers at Mercer Crossing
submitted by Joe L. - |Recommended: YesBeautiful Amazing — Like living in. A movie
response from property -Thank you for your feedback. We love hearing that you feel like living here at The Towers at Mercer Crossing is like living in a movie. Our team works extremely hard to Provide the best experience for our residents. -The Towers at Mercer Crossing Management Team.
submitted by Micah L. - |Recommended: YesJust Moved In — It's been about a week since I moved in and it has been great. We did have a few hiccups with the smart keys but everyone was willing to help us out when moving in. The apartment complex is beautiful and the layout is great, the bedrooms are huge You cannot hear your neighbors which is great. Moreover the staff is great and maintenance is quick.
response from property -Thank you for taking time to post this review. We are pleased to bring you a positive living experience. We appreciate your feedback and value you as a part of our community. Warmest Regards, The Towers at Mercer Crossing
submitted by John W. - |Recommended: YesReally Impressed With Staff And The Towers Complex. — The leasing team was very attentive. In particular, Katrina was very attentive, returned calls promptly, answered all questions and made sure keys were available first thing day one. Property is very convenient to Las Colinas. The pool is great and because I have dogs the walking path immediately across the street from the complex is a wonderful extra.
response from property -Thank you for taking time to post this review. We appreciate your feedback and are so pleased to hear about your positive living experience with us. We value you as a part of our community. Warmest Regards, The Towers of Mercer Crossing
submitted by Sankirth B. - |Recommended: YesApartment 9209 — I will recommend them. But the only problem here is the delivery.
response from property -Hi, Sankirth. Thank you for taking the time to express your concerns. Please reach out to us directly so we can discuss the issues further. We are here for our residents and would like to understand what the problems may be. Warmest Regards, - The Towers at Mercer Crossing Management Team.
submitted by Barbara M. - |Recommended: YesProperty Is Very Nice And Is Well Maintained — Just moved in, but the neighbors seem to be very friendly.. Parked may be an issue once the property is at capacity.
response from property -Thank you for leaving us a review Barbara! We are glad you are enjoying our community. We pride ourselves on our great neighborhood, we are happy to hear you are loving it as well. We are always looking for ways to improve so please reach out if you have any input. Thanks again! -The Towers at Mercer Crossing Management Team
submitted by Kadjo A. - |Recommended: YesGreat Service — I like the service I received so far. The managers are nice... But I am a little disappointed that my wash dryer is not available by the time I moved.
response from property -Thank you for leaving us a review Kadjo! We are glad you are enjoying our community. We pride ourselves on our attentive and friendly staff, so we are happy to hear you are loving it as well. We are always looking for ways to improve so thank you for letting us know about your washer and dryer situation. Please reach out again if you have any other concerns. Thanks again! -The Towers at Mercer Crossing Management Team
submitted by John P. - |Recommended: YesEnjoyable Place To Live. — The staff are very nice and helpful
response from property -John, Thank you so much for your review! We always strive to make your living experience a great one! Sincerely, Your Towers Mercer Crossing Team
submitted by Kim S. - |Recommended: YesHm — hm
response from property -Thank you for taking time to rate our community. We invite you to contact us with any comments or concerns you may have. We care about our residents and appreciate your feedback. Warmest Regards, The Towers at Mercer Crossing
submitted by Jeremy D. - |Recommended: YesThe Property Is Great, It Feels Like Home And I Love It — I would say that the area is really nice and fancy. When my parents visited the first thing they mentioned that it resembles a hotel. The floor plans are spacious and beautifully made. I fell in love with the kitchen and the location is close to my job.
response from property -Thank you for taking time to post this review. We are pleased to bring you a positive living experience. We appreciate your feedback and value you as a part of our community. Warmest Regards, The Towers at Mercer Crossing
submitted by Rosalind B. - |Recommended: YesManaged Very Well Considering The Size Of The Complex — I moved here in April 2020, Miguel was my Leasing Consultant, he was the best, so professional and understanding of what my needs were, I appreciate him so much, even to this day, he has continued to enhance my apartment living experience. I have also interacted with Managers Tara and Stacy and they too have been so professional and understanding. I signed a 18 month lease and hope they will continue to be the staff members I can interact with to renew my lease. What a great staff at Towers at Mercer Crossing. The amenities are great, I especially like the covered parking deck, trash valet, gym and large pool with cabanas. This area of Farmers Branch is very nice and surrounded by new construction, which I enjo.y.
response from property -Thank you for taking time to post this review. We appreciate your feedback and are so pleased to hear about your 5-star living experience with us and with Miguel, Tara and Stacey. We value you as a part of our community. Warmest Regards, The Towers at Mercer Crossing
submitted by John G. - |Recommended: YesLuxury Living At Its Finest — PROPERTY CONDITIONS ARE GREAT. SO CLEAN. INTERIOR OF APARTMENTS ARE EXCELLENT. LOVE THE KITCHEN POOL IS EXQUISITE. PROPERTY STAFF ARE EXCELLENT, GREAT COMMUNICATION LEASING WAS A BREEZE WITH VINNY MIMS
response from property -Hi John, We are so grateful for your feedback. We are beaming with pride knowing that we hit the mark and delivered a great experience. Your opinion is valuable to us and by you sharing it with us, you not only encourage our team; you give us the necessary information to be our best! Thank you so much, Your Towers Mercer Crossing Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Towers at Mercer Crossing", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Towers at Mercer Crossing", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose