Ratings & Reviews

Overall Rating

5
(195 reviews)
90.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Yanet O. - |Recommended: YesGracias — Gracias 🙂
response from property -Hello, Yanet Thank you for taking the time to leave a rating for us. We are glad things seem to be going well for you. Please let us know if there is anything we can help you with in the future. Warmest Regards, The Tower at Mercer Crossing Management Team
submitted by Lewis M. - |Recommended: YesThe Mercers At Tower Crossing — I am very Appreciative of Vinny and Adriana in securing an apartment for me. Both were awesome and very kind You have a beautiful complex with amazing amenities. Thank you
response from property -Thank you for your kind words! We're so glad that Vinny and Adriana were such a big help! Please feel free to stop by the main office or give us a call to let us know how we can continuously improve our community. Best, The Towers at Mercer Crossing Management Team
submitted by Vasti C. - |Recommended: YesNa — Na
response from property -Thank you for taking the time to rate us! Please feel free to stop by the main office or give us a call to let us know how we can continuously improve our community. Best The Towers at Mercer Crossing Management Team
submitted by Barry S. - |Recommended: YesJust Moved In — I like the way the model home is decorated, I’m going to do my apartment the same exact way Vinny was helpful and professional during the whole process. I don’t have a review on maintenance at this time.
response from property -Thank you so much for leaving this review for others to see. We truly appreciate it. We strive to earn these stars. Were so glad you are here staying with us. Please feel free to give us a call and let us know more, (469) 382-2602. Best wishes, the Towers at Mercer Crossing team.
submitted by Terrance M. - |Recommended: YesAudriana And Stacey — Audriana and Stacey are the best staff leasing staff that I have ever dealt with Very professional crew that provides answers to questions in the matter of minutes, not days. I owe you ladies breakfast Thank you so much Terrance
response from property -Hi Terrance! Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. Shout out to our wonderful team! Feel free to reach out at leasing@towersmercercrossing.com regarding your review. The Towers at Mercer Crossing Management Team.
submitted by Mayra R. - |Recommended: YesReview — Noise- I work nights, on Mondays, they cut the grass super early making a lot of noise. Parking- hardly any parking by 2 am, have to park on the 5th floor by the stairs.
response from property -Thank you for taking the time to review our community. We would love the opportunity to discuss any concerns you may have with you. If you are willing to speak with us, please send an email to Assistant2@TowersMercerCrossing.com and we will reach out as soon as possible. We look forward to speaking with you soon.
submitted by Beatriz T. - |Recommended: YesJust wanted to give a big thanks to Adriana for making our move go smoothly and for helping us get everything situated. She has been really nice and Courteous. I have never been anywhere where we got treated with respect and good. If I can give her a 100 stars I would . Thank you Adriana
response from property -Greetings, Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. Adriana is a credit to the community and shows how much we try to hire only the best for our residents. Have a great day. Best Wishes, The Towers at Mercer Crossing Management Team
submitted by KIMBERLEY P. - |Recommended: YesSTACY- Property Manager , Super responsive, on top of all inquiries, and the best ‎hands-on manager I've ever rented from I told her I was new to Texas and she pulled up activities to attend, events coming up at Toyota Factory, and she gave me a brochure to South Fork I went to South Fork and had a ball Stacy makes everyone day at the Towers We have activities for all ages Last week we had Goat Yoga Stacy and her staff are hands down the best Management Property Team in Farmers Branch, TX The entire staff cares about each person and pet If you want a white glove experience for you and your pet... come visit - The Towers at Mercer Crossing , and ask for Stacy Bring your pet along, they have treats for them also P.S- GREAT SPECIALS GOING ON-- COME VISIT AND SIGN YOUR LEASE AND BE APART OF THE WHITE GLOVE EXPERIENCE- KIM P. CURRENT RESIDENT
response from property -Kimberly, Kimberley, You put a smile on a lot of faces around here with your kind words about our team. Our team tries really hard to help everyone we come in contact with. It’s nice to hear that it really makes a difference. Your Friends at The Towers at Mercer Crossing
submitted by Mario F. - |Recommended: YesNice Neighborhood — This property is beautiful. There are a good gym and a very nice pool . Buildings looks like modern and ‘are clean and smelling well all time . Towers at Mercer Crossing is a comfortable place
response from property -Mario, Thank you so much for your review! We are thrilled to hear that our team is taking great care of you and that you're enjoying your experiences with us. Looking forward to exceeding your expectations! Your friends at The Towers at Mercer Crossing
submitted by Jacob C. - |Recommended: YesAmazing — It's like you're renting an apartment sized room in a 5 start hotel.
response from property -Jacob, You put a smile on a lot of faces around here with your kind words about our team. Our team tries really hard to help everyone we come in contact with. It’s nice to hear that it really makes a difference. Your Friends at The Towers Mercer Crossing
submitted by Lazaro F. - |Recommended: YesGreat Property — This community is Amazing.
response from property -On behalf of our entire team, thank you. We appreciate that you've enjoyed the atmosphere of our apartment community. We aim to uphold a high level of customer satisfaction. Your continued encouragement is appreciated. Please contact us at leasing@towersmercercrossing.com to tell us how we can continue to improve in our community. Many thanks, The Towers at Mercer Crossing Property Management Team.
submitted by Jacob P. - |Recommended: YesIt Is A Nice Place To Live. I Like The Pool. — There have been a few times where you can smell the weed smoke coming from someone's apartment. The maintenance staff is quick. It took 2 weeks to get a washer and dryer that was supposed to be there upon move-in. It's been up and down, but overall a good experience.
response from property -Jacob, Thank you for taking the time to post your review! We are so glad that you love living here and that our maintenance team was able to handle your issues very quickly. We work very hard to make sure that we handle all maintenance requests in a timely manner. Warm regards, The Towers at Mercer Crossing Management Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Towers at Mercer Crossing, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Towers at Mercer Crossing, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose